Shipping Method & Delivery Time
After placing YOUR order, you will be received a confirmation email. And will be received another email after shipment, the detailed tracking information details will be included.
The Total Delivery time = processing time + shipping time.
Processing Time = time between the date an order is placed and when it is shipped.
Shipping Time = the time to travel your item to our warehouse to your location.
Below are the expected delivery times to your parcel to your country.
Free Economy International Shipping – (20 – 25 Business Days)
Free Standard Shipping – (15 – 20 Business Days)
Free Expedited International Shipping – (7 – 15 business days)
Expedited International Shipping – (5 – 10 business days)
Return Policy
Check all the items’ quality within 5 days since you receive it. If item is having any quality issue.
Please contact our customer support team first before you make a return request.
Return Policies applicable only to products purchased by you directly from the Udumagtoy.com website.
Items that can be returned/refunded or exchanged within 30 days of receiving should follow below criteria:
- Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)
- Delivered product is incomplete (i.e. has missing items and/or accessories).
- Delivered product is incorrect (i.e. wrong product/size/color, fake item, or expired)
- Delivered product is does not match product description or picture (i.e. product not as advertised)
- Delivered product does not fit. (i.e. size is unsuitable)
For the return package you should know about:
- It is buyer’s responsibility to pay shipping cost when return your package to our warehouse.
- Refund will be arranged in 1-3 days after we get the parcel and check no problem with the stuffs.
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