1. Order Confirmation Email
Once your order is successfully placed, you’ll receive an order confirmation email. This email will contain:
- Order Number: A unique reference for your order.
- Itemized List: A breakdown of all the items you’ve purchased, including quantity and price.
- Shipping Details: The address you provided, including the shipping method and expected delivery date.
- Total Amount: The final price, including taxes, shipping fees, and any discounts applied.
If you do not receive an order confirmation email, please check your spam folder or contact our customer support team.
2. Invoice Details
You can view and download your invoice from your account or via the order confirmation email. The invoice will include:
- Order Number: Corresponding to your purchase.
- Date of Purchase: The date your order was placed.
- Product Information: The name, description, and quantity of each product.
- Price Breakdown: A detailed list showing the cost of each item, any applied discounts, shipping fees, taxes, and the total cost.
- Billing Information: The name, address, and contact details associated with your payment method.
3. How to Access Your Invoice
To access your invoice:
- From Email: You can also find the invoice attached to your order confirmation email.
4. Correcting Mistakes
If you notice any discrepancies in your order confirmation or invoice, please contact our customer support team immediately. We’ll assist you in resolving any issues, such as incorrect items or billing errors.