If you’ve returned an item or canceled an order, here’s how you can expect to be refunded:
1. Refund Method:
- Refunds are issued to the original payment method used for the purchase (e.g., credit/debit card, PayPal, etc.).
- If the payment method is no longer available, we may issue a refund via store credit (coupon) or another method, depending on the situation.
2. Processing Time:
- Refunds typically take 5-7 business days to process after your return is received or your cancellation is confirmed.
- The exact time may vary depending on your payment provider. Some banks may take longer to reflect the refund in your account.
3. Partial Refunds:
- If only part of your order is returned, you will receive a partial refund based on the returned items’ value.
4. Refund for Gift Orders:
- If you’re returning a gift, the refund will be issued to the original purchaser’s payment method unless otherwise requested.
5. Failed or Disputed Transactions:
- If a refund attempt fails, please reach out to our customer support team, and we’ll assist you in resolving the issue.