Fees and Reporting

At UdumagToy.com, we strive to provide transparent pricing and clear reporting for all transactions related to your purchases. Here’s everything you need to know about our fees and reporting system:

1. Types of Fees

• Product Prices: The cost of the RC toys listed on the site. Prices are displayed before checkout.
• Shipping Fees: These vary based on your location, chosen shipping method, and the weight of the items. Shipping costs will be calculated at checkout.
• Tax Charges: Depending on your location, sales tax may apply to your order. This will be calculated and shown during checkout.
• Handling Fees: Some special items may incur additional handling fees, which will be clearly stated before purchase.

2. Payment Methods and Fees

• Credit/Debit Cards: We accept various card payments with no additional fee on top of the listed prices.
• Gift Cards (Coupons): If using UdumagToy gift cards, there are no extra fees involved.

3. Accessing Your Reports

• Order History: You can view your order details, payment status, and shipping status by logging into your account and navigating to the “Order History” section.
• Invoices: Each order generates an invoice, available for download from the order confirmation email. It includes the total cost, taxes, and shipping fees.
• Refunds and Returns: If you request a refund or return, the fees (if applicable) will be detailed in your account’s reporting section.

4. Refunds and Adjustments

• Partial Refunds: In cases of partial refunds (for returns or order adjustments), the refund amount will be calculated and displayed in your order history.
• Shipping Refunds: If your order is canceled or returned due to our error, shipping fees will be refunded. If the return is customer-initiated, return shipping fees may apply.